DropTrack is designed to send promotional email reliably. If contacts report that messages are landing in spam, start with these settings and list hygiene checks.

DropTrack Email Deliverability

Use DropTrack as the Sender

  1. Go to Profile > User Settings.
  2. In Send Campaigns As, choose DropTrack (noreply@droptrack.com).
  3. Click Save Changes.

Additional Tips

  • Keep your contact list clean by removing bad or bounced addresses.
  • Avoid spammy subject-line patterns such as all caps, excessive punctuation, or misleading claims.
  • Send to contacts who expect to hear from you.
  • Personalize campaign messages when possible.
  • Honor unsubscribes. DropTrack includes unsubscribe handling for campaigns.

If deliverability problems continue, contact DropTrack support so we can help investigate.